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Notes on your requests:

  • As a first step, please check whether your questions are already answered below on this page. If this is not the case, please send us your request by e-mail. We will try to process your request as quickly as possible.

  • However, please allow for the fact that there may be delays in processing due to the high volume of e-mails and the fact that the examination boards only meet once a month. Urgent requests will always be treated with high priority in order to help you in the best possible way. However, we ask for your understanding that requests that fall below the specified processing deadline (e.g. start of thesis/research project within the next few days) will not be considered for priority or expedited processing. Please refrain from sending requests twice.

  • Important: Please send us your requests from your official FU account, otherwise we will not be able to process them. Please send us your documents in PDF format only and include the following information in your e-mail so that we can process your request without delay: Last name, first name, degree program, matriculation number.